on 03-26-2012 11:27 AM
Dear all,
I have an issue with one user that receives the error message "unable to lock the action log" when trying to update the appraisal document.
I already checked the su53 and there is no authorization error, also the respective user doesn't have an appraisal document locked in the backend.
Do you know what could be causing this issue?
Thank you!
Kr,
this is not a authorisation error
It is probably that too many users operate the appraisal documents
simultaneously that leads to this lock. Please check your running process
through tcode DB01 or SM50. If there is no hanging processes accessing
table BALDAT any more, this error should not exist.
The action log is locked for a very short time in the module that
writes the action log. This is done in function module
'HRHAP_DOC_ACTION_LOG_WRITE'. The lock mechanism for the action log is
quite simple:
1.) Set a lock for the action log entry.
2.) Write the messages to the action log and save them to the DB.
3.) Unlock the entry.
does it occur all the time? i have seen it sporadic though not a regaulr issue
You can refer note 929035 for more info
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