on 2025 Mar 24 2:39 PM
Hello All, good day.
We currently have issue on SO line items not being invoiced.
In the SO, the affected line items are currently set with rejection reason to avoid being processed and possibly the creation of a new PR/PO document.
The SO already was created with a PO document and this was processed by business. However in the PO document, the item was set with deletion flag which was a mistake. Customer shared they already processed the PO and would not want to create a new PO document for the affected SO items. Since it was not possible to reverse the deletion flag in the PO, they have done direct posting to invoice the PO document.
Now we are having issue on how to invoice the SO items.
Can anyone suggest/share idea if there is any way we can invoice the SO items without removing the rejection reason or creating new set of PR/PO documents?
Thank you in advance 🙂
Request clarification before answering.
In general, system will allow to remove the deletion indicator from PO. Not sure, whether you tried that or system triggered any error message in which case, please share that screen shot
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