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Unable to Get Sales Order number which are failed in Schedule Delivery Creation JOB

Dinesh47
Explorer
0 Likes
363

Hi Team,

We are unable to get the Sales order number which are failed with reason in schedule delivery creation JOB. Is their any standard report or shall we create any customize report of the Sales order number with reason of failed.

How we can achieve this .

Thanks,

Dinesh Sahoo

Accepted Solutions (0)

Answers (1)

Answers (1)

Chris1973
Active Contributor
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Good day @Dinesh47 

Thank you for your question.

To summarise, the public cloud generally supports that information you seek through standard monitoring tools because there are no standard ALV-style reports that lists the sales orders which failed during the Schedule Delivery Creation job.

The system provides you the possibility to retrieve failed sales orders and their error message when you use Application Jobs. To achieve that:

First option is to use Job Applications. To do that open Application Jobs,

Chris1973_2-1763370823343.png

 ensure you filter the delivery creation job, then open the job log and display the application log.

Chris1973_1-1763370801423.png

This shows the sales order, item and the exact error message.

Chris1973_0-1763370788247.png

 

Second option is to monitor Sales Order fulfilment by opening Monitor Sales Order Fulfilment (If this Business role is assigned to you). Then used the Delivery Issues area to list all orders that failed delivery creation. The app will guide to root cause of the failure.

Alternatively, if you require a consolidated list, you may consider building a clean-core custom report through Custom CDS View and combined it with the fulfilment status APIs.

 

Let me know if you have further questions.

 

Best regards

Chris

Dinesh47
Explorer
0 Likes
Hi Charis,
Dinesh47
Explorer
0 Likes

Hi Chris, As per option one we are getting only error information, but we are not getting Sales Order Number. Can you please assist us how we will get the Sales Order number:

Dinesh47_1-1763446994946.png

 

Dinesh47_0-1763446944551.png

Can you please assist us how we will get the Sales Order number which got failed.

Thanks

Dinesh Sahoo

 

Dinesh47
Explorer
0 Likes
Hi Team,
Dinesh47
Explorer
0 Likes
HI Team, Any one can suggest how we will get sales order number which got Failed in Schedule delivery creation Job