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Unable to Add Subaccount to Cloud Connector – Certificate Signing Error

ArunJoy
Discoverer
0 Kudos
248

Dear SAPians,

I'm encountering an issue while trying to add a subaccount to the SAP Cloud Connector. The following error appears in the logs:

Failed to sign the Cloud Connector certificate for subaccount 08d249**********85@cf.ap21.hana.ondemand.com. Verify configuration and proxy settings. See 'Log and Trace Files' and in particular scc_core.trc for details. Associated entries were logged on or around 2025-06-11 02:04:48,693 +0530. Consult SAP note 2460641 for possible remedies.

Error1.png

Proxy settings appear to be Direct Access (no proxy).Its a trial account and Cloud Foundry environment (not Neo)

--Has anyone faced a similar issue with Cloud Foundry subaccount setup in Cloud Connector?Any guidance or troubleshooting tips are highly appreciated!

Thanks in advance.

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HAL9000
Product and Topic Expert
Product and Topic Expert

Make sure to use a current JVM / JDK patch level.
Old patches are lacking required appropriate and valid certificates in their trust store.

ArunJoy
Discoverer
0 Kudos
Thanks a lot, HAL9000! Your suggestion to update the JDK fixed the certificate issue in Cloud Connector. Really appreciate your help!