Technical Issue with Appliance: SAP ERP 6.0 EhP6 for Data Migration to SAP S/4HANA (Trial Version)

[Victor_Inside]

Dear SAP community ,

I am reaching out to report ongoing issues with the SAP ERP 6.0 EhP6 for Data Migration to SAP S/4HANA (Trial Version) appliance. Despite multiple attempts to resolve the issue, the appliance remains in a failed state and is currently unusable. Below are the steps I have taken so far to address the problem:

1. AWS Integration and Security Group Configuration:

• Configured the appropriate security group rules for inbound and outbound traffic (e.g., ports 22, 443, 8080).

• The public IP address of my network has been correctly added to the rules.

2. Connection Testing via SSH and HTTPS:

• I successfully connected to the AWS instance, but the software status in the Cloud Appliance Library continues to show as “Failed”.

3. Recreating the Appliance:

• I terminated and recreated the appliance entirely, but the issue persists.

4. Logs and Diagnostics:

• I attempted to access the logs of the virtual machine but could not identify any specific details regarding the root cause of the failure.

Error Message and Additional Details:

• AWS Instance ID: i-06b1dd20d3be57d86

• Appliance Status: Active, but software status failed.

• Instance Public IP Address: 44.223.17.212

• AWS Region: us-east-1

• Logs: No relevant entries or specific indicators visible in the appliance interface or AWS console.

• Error Message in Appliance: “The software deployment failed on at least one virtual machine.

Additionally, I have attempted various configurations, including:

• Modifying the network settings,

• Reviewing AWS configurations,

• Restricting the IP range

Additional Information:

• Trial Version: SAP ERP 6.0 EhP6 for Data Migration to SAP S/4HANA

• Access through SAP CAL: Yes

• Login Credentials: Registered via SAP Universal ID and AWS Cloud account.

Thank you in advance for your support. Please feel free to reach out if you require further details.

Kind regards,

Victor