on ‎2025 Apr 16 8:20 AM
You are about to invoice an outbound delivery invoice request. After click the invoice button, system shows the new invoice and you observe the message at the bottom: For Outbound Delivery Invoice Request ** one or more down payment requests exist and can be assigned.
Request clarification before answering.
Dear requester,
In your system, there are one or some down payment requests open and could be applied into the invoice request, so system shows the alert. You can choose to add the down payment manually.
To verify, you can edit the outbound delivery invoice request , In the Assigned down payments, click Add Row, from the value help list, there are some down payment requests available.
Also, you can see the available down payment for the account by following steps:
Go to Customer Invoicing - Invoice Documents view, show 'Open Down Payment Requests', filter account=ABC, we can find the available down payment requests that available for this account.
Thanks,
Adie
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