Synchronize KNA1 and ADRC created via IDOC

[raphael-l]

Dear all,

i have a problem with creation of customers in ERP via IDOC. The IDOCs are coming from a Cloud for Customer (C4C) system however this is more a ERP related problem so i posted it directly in ERP section.

When i create a customer in C4C two IDOCs will be created in ERP:

DEBMAS and ADRUPD.

Through a custom logic the DEBMAS will be created first and afterwards the related ADRUPD with the address data.

This leads to the problem that the customer will be created (in kna1) and the address data is only available in table adrc (with the correct relation of ADRNR <-> ADDRNUMBER).

So when i check the customer via tx. xd03 everything looks perfect but when i check the customer in kna1 all address data related fields are empty.

When i make an update to the customer (via xd02 by changing e.g. the title) all the address data will be filled correct in kna1.

So my question is: Can i trigger the update of kna1 address data somehow via a function module? Or do you have any other ideas to synchronize the data?

Any help appreciated.

Regards,

Raphael

[Shiva_Ram · Accepted solution]

I see an OSS note 418007 - Updating missing ADRC records from the KNA1, but not sure how it helps with your issue.

Regards,