Switch Company Error -5027 / SAP B1 10.0 PL002

[mehmet_gunes]

Dear Experts,

When using SAP B1 10.0 WebClient, sometimes I get Switch Company Error error message. The same message sometimes, when we send a request comes in with SLD API. Have you ever encountered this error before?Br,AhmetC

[Salim-Satiro]

I also face the same problem but when connecting through Service Layer.

It works fine almost all the time. But, sometimes, get the same error.

Any ideia ?

Regards

[DavidAndrusko]

Dear Ahmet and Alessandro,

Such issues should normally be resolved by reinstalling Service Layer (SVL) as per below:

Windows:

1. Uninstall Service Layer.
2. Delete the Service Layer folder.
3. Install Service Layer.
4. Restart the server.
5. Use Webclient (or a similar component where SVL is used), and see if the error is reproducible.

SAP HANA:

1. Navigate to the SAP Business One folder: /usr/sap/SAPBusinessOne
2. Run the setup: ./setup
3. Select the option to uninstall.
4. Proceed to select Service Layer.

If the issue persists, collect and analyze the detailed logs of Service Layer.
If no avail even after the above, I suggest that you contact Support and provide the relevant detailed logs as per the following:

• 2503567 - Log File Configuration for SAP Business One (SQL)
• 2607373 - Troubleshooting Service Layer on Linux (SAP HANA)
• Generic information, including Service Layer error log paths: 2441140 - Central Note for Log File Locations of SAP Business One Components

Windows:

1. Navigate to ...\SAP\SAP Business One ServerTools\ServiceLayer\Conf
2. Edit the file httpd-b1s-lb.conf
3. Change the property LogLevel from warn to LogLevel debug.
4. Save the changes and exit the file.
5. Restart the Service Layer service.

The detailed logs are to be collected from under: ...\SAP\SAP Business One ServerTools\ServiceLayer\logs. The error logs are error_xxxxx_log_xxxx_xx_xx.

Linux:

• The SVL logs can be configured at: /usr/sap/SAPBusinessOne/ServiceLayer/conf/
• The SVL logs can be retrieved at: /usr/sap/SAPBusinessOne/ServiceLayer/logs/

Make sure that you change all the settings back after your checks (!) to avoid performance issues.

Regards,

David Andrusko
SAP Business One Support

[alessandro_cimino_mtf]

I still having the same problem: Switch company error: -1102

I use service layer for a wile and after some time I get this error.
I'm using SAP Business One 10 FP2102