Substitution - Productive Time

[Pedro_muller]

Hi SAP experts,

I wonder if someone here has already encountered the following issue on the substitution functionality in ByD.

• The substitution is not working for any "Productive Time" entry that is not assigned to any project. However, it is working as expected for all leave requests.

I found the following SAP KBA while searching for this case; however, there is no comment on that.

1 - 1621376 - Some Time Recording Approval Tasks Are Missing in the Approvals View of the Managing My Area Work Center - Link: https://userapps.support.sap.com/sap/support/knowledge/en/0001621376

2 - 1574170 - Line Manager Does Not Receive any Approval Task for the Time Recorded by Employee - Link: https://userapps.support.sap.com/sap/support/knowledge/en/0001574170

3 - 2515964 - Frequently Asked Questions Regarding Employee Self-Services and Manager Self-Services Link: https://userapps.support.sap.com/sap/support/knowledge//en/0002515964

I wonder if anyone has already faced this situation or knows if there is any ByD restriction on the substitution.

Thank you,

[SahalyaBegum]

Hello, Pedro.

Please accept my apologies for the mishap in response

If time recordings are assigned to a project, the system looks for project level substitution.

If the project responsible is assigned a substitute, the time records will be sent to him.

Best wishes
Sahalya

[Pedro_muller]

Hi Sahalya,

The project's substitution is working as expected. However, the case above is not associated with a project. Here is the summary of this case:

1 - The user adds a new row where he/she defines only the activity (time type), defines the duration, and comments on this time entry (but not the project task). This entry is directed to the employee's manager.

- This functionality is also working as expected.

2 - I am creating a substitution under the Application and User Management - Substitutions, and the substitution is not working for the above time entries.

Thank you,