Substitution for profit center - service order

[former_member747739]

Hi

Below are the pre-conditon and target field that i set in the substitution rule

 IN CONTEXT FINS_ACC_SO_1

    TARGET POSTING0 : P_ACCTSERVDOCPROFCENTER

    PRECONDITION ( (  (  ( POSTING0\_Product-ItemCategoryGroup = 'SRVP' )  ) 

    AND  (  ( POSTING0-ServiceDocumentType = 'SV01' )  ) 

     AND  (  ( POSTING0-Product = 'SRV_10' )  ) 

                                                                                                                                                                                                                                                                                                             AND  (  ( POSTING0-Plant = '1110' )  )  )

    SET POSTING0-ProfitCenter := POSTING0\_ProductPlant-ProfitCenter .

I created a service order and assign the service material SRV_10 which has profit center YB123 assigned to it.

However, the system assign the profit center YB101, which is attached to the cost center that I belong to, in the service line item, instead of the profit center YB123 that I assigned to the material, and stated in the above substitution rule.

Appreciate your feedback.

[Silvia_Ventura · Accepted solution]

Hi colleagues

by the way, check this issue next Monday after upgrade. I'm not 100% sure if you will need some additional hotfix or E.patch. I didn't see any additional correction. My only reference is that will be solved in CE2011 . So check it and send the incident back to me if it doesn't work.

BR, Silvia

[Silvia_Ventura]

Hi @Gavin

the substitution should work now. I've just checked that correction is done.

Please check it and let me know your result.

Best regards

Silvia

[gavin_rugg]

Hi Silvia, my colleague Han tested this and we've now seen the substitution working correctly 🙂

Thanks a lot for following up with us!

Cheers

Gavin

[gavin_rugg]

Thanks Silvia, we'll check and let you know!

[Silvia_Ventura]

Hi Han

I've checked your rule in my system. I guess that the problem is

AND ( ( POSTING0-Product = 'SRV_10' ) )

Use the condition Match instead of =.

Maybe, there is not any product SRV_10 but 000000000000SRV_10

Do you understand what I mean? I think that system is using leading zeros and the condition would need some condition like match.

Try with match and let us know....I think that this is a very interesting point

BR, Silvia

[former_member747739]

Hi,

i will try and see.

Thank you so much

[former_member747739]

Hi

I changed the pre-condition. It is still not workng

[Silvia_Ventura]

Hello Han

you reported the incident under another component and I've just picked from the queue. I've understood the problem : your rule is perfectly defined. It's a software error that will be corrected in the next version CE2011. It's using another rule instead of the "Substitution Profit Center".

In fact, I'm working in a 2011 system and I didn't understand why it didn't work in your system . My system works correctly

Just 2 weeks to the new version...

BR, Silvia

[gavin_rugg]

Thanks for the heads-up Silvia!

[Silvia_Ventura]

Hello Han

there is another customer reporting the same issue. Maybe the field Plant is not updated: if you're using Service team -> verify if the attribute Plant is updated with 1110.

If not, assign a Plant to your employee responsible or/and executive employee in the app Configure your solution -> 2. Assign Plant to Service Employee and Country . Country is taken from the company code of the sales area.

BR, Silvia

[former_member747739]

Ya, we are reporting the same thing. He is my superior. Nice guy.

ok, i will try again.

Thanks

[former_member747739]

Hi Silvia

I maintain the Country Plant assignment, and assigned myself to the Plant.

It still do not trigger the substitution logic. The profit center remains as the reposible employee profit center.

I had also log a ticket to SAP on this.

Thanks

[Silvia_Ventura]

🙂 thanks to you for your feedback!