Setting "Reason&" for Cancellation in Service Contract

[ISoma]

Hi, Expert!

When cancelling a Service Contract, you select a reason for cancellation.
Can the number of cancellation reasons be increased in the configuration?

If I want to add more options for cancellation reasons, will I need to develop an add-on?
Please check.

Soma

[Tom_Wei]

a SSCUI is planning to open for customer to define their own cancellation reason. it is around the end of Feb of 2025 to arrive customer site

[Kangkana · Accepted solution]

Currently as of 2408 there is no such customizing available for service contract cancellation reason. 
Request you to raise a requirement using the customer influence portal

[ISoma · Accepted solution]

HI,Kangkana！
Thank you for your answer.
Will it be possible to customize the reason for service contract cancellation reason in 2025?

Soma

[Tom_Wei · Accepted solution]

here is the CIP from other customers, you could just vote for your customer

[Tom_Wei · Accepted solution]

https://influence.sap.com/sap/ino/#/idea/326322/?section=sectionVotes

[ISoma · Accepted solution]

Hi, Tom_Wei！

Thank you for your answer.
I also voted for this feature because I would like it to be added.

Soma