SES done with wrong Qty and unusable to reverse as invoice posted and paid

[Nits_sap]

Hi All,

User by mistake did SES for 5 qty and accepted, but invoiced only for 1 Qty , which is correct and also done with payment.

Now to correct the SES Qty , we are unable revoke the SES.

What is ideal to do in this situation.

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Thanks

[Dariusz_Kalmarczyk]

Hello,

Unfortunately the only way to do it is to cancel the invoice. Then you will be able to revoke the approval and correct the quantity.

If you need any clarification please let me know.

Best regards

Dariusz Kalmarczyk