Service Contract Partner Determination

[Sheila_Regine_N]

HI gurus,

I have set up my business partner 30100001 to have bill-to party and ship-to party be 30100004 and 30100002 respectively in all Sales Areas.

I created a Service Contract but I can see that the partner functions are all the same as the Sold to

I checked the configuration activities and set the source to be BP.

However, it is still not being picked correctly.

regards,

Sheila Regine Ng

[Anil_Kumar_K_R · Accepted solution]

Hi Sheila

I created a Service Contract with different partner function (BP different to SP). Please find screenshot of Service Contract.

The BDR reflects the same as well:

In the partner determination assigned S005 to BDR.

Could you please check at your end

Thanks and regards

Anil

[Anil_Kumar_K_R]

Hi Sheila,

Could you please confirm if S005- Partner determination procedure has been assigned to the Service Document type - Header

capture.jpg

Thanks and regards

Anil

[Sheila_Regine_N]

Hi Anil,

Yes, already did that. I do think that refers to the Billing document request created from the Service Contract, right?

Even so, the BDR generated did not apply the partners. Is there a document type for Service Contracts in the cloud? Because I don't see that - I can see BDR from service contracts, credit memo from service contracts etc.. but not service contract itself.

best regards,

Sheila Regine Ng