on 2025 Mar 25 10:02 AM
Dear Experts,
When generating serial numbers using the newly created serial number in the production order, I encounter an error stating that the serial number is already locked by a user. However, upon checking in SM12, there are no lock entries for any user.
Regardless of the quantity of serials being generated, the system continues to display this error. Could you please advise on how to resolve this issue?
Request clarification before answering.
Hello @pradeepkumar21
It's hard to tell without access to your system. There is a couple of notes related to IS140 "Serial number &1 is already locked by user &2" message:
Why don't you start by reviewing them?
Best regards
Dominik Tylczynski
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