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Search not showing Invoice document

Ashali
Participant
0 Likes
948

Hello,

When user try to search invoice by typing invoice number in landing page search, its not showing invoice.

Thanks

Ashraf

S/4HANA Public Cloud

Accepted Solutions (1)

Accepted Solutions (1)

a_montesdeoca
Product and Topic Expert
Product and Topic Expert

Hi @Ashali,

I would recommend checking the search parameters maintained in the Manage Launchpad Settings app, and validating that you have the corresponding business roles to access these documents.

a_montesdeoca_0-1719842260660.png

a_montesdeoca_1-1719842409326.png

However, the recommended approach is to access through the corresponding app as Manage Billing Documents.

For more detailed information: Feature Comparison for Managing Billing Documents

Hope this helps.

Arturo Montes de Oca

Ashali
Participant
Hi Artuto, Here is the fix from SAP. by the upgrade to SAP S/4HANA Cloud 2402, the ESH-cache containing the search relevant data for all the search connectors was not updated. So the cache contained old data. This was the cause of the search error. I deleted the old cache using transaction DBACOCKPIT --> Diagnostics --> SQL Editor executing the statement: ALTER SYSTEM CLEAR CACHE ('ESHMetadataCache'); Then I activated all the search connectors which were in status "Error While Preparing" ( using transaction ESH_DASHBOARD ). The activation writes the actual data in the ESH cache. The development will offer for the next SP a function in ESH_DASHBOARD for the updating of the ESH-cache ( to avoid the manuell updating ).

Answers (0)