SAP Subscription Billing S/4HANA Public Cloud

[Brinda911]

Hello Experts,

We have a customer that has SAP Subscription Billing, S/4HANA Public Cloud solution in place. 

For the integration part they have Salesforce integration with SAP Subscription Billing and S/4.

One clarification I have here is we are facing lot of challenges with SAP Subscription Billing having Event Broker, replication issues in place and customer wants to go live in a couple of months which is not realistic to happen for these issues to be resolved.

The products that this customer have has all the subscription services they do but is there a way we can skip using Subscription Billing and directly create Subscriptions using API calls in S/4? First question is, is this possible and second question is how to approach this subscriptions items till invoicing? Because I tried by creating a sales order or sales contract, but system didn't allow because there was no assigned combination of item category maintained for the subscription items.

Please advise on the above. @stefan_kiene @shpresimshabaj 

SAP Subscription Billing SAP Billing and Revenue Innovation Management, subscription order management SAP S/4HANA SAP S/4HANA Cloud Public Edition SAP S/4HANA Cloud Public Edition Sales SD (Sales and Distribution) 

Thanks,

Brinda S

[Rajprit]

We helped you to accept the answer, since there were no updates after 7 days. ​ You can unaccept it anytime if the answer provided was not helpful enough and you have further questions.

[stefan_kiene · Accepted solution]

Hi @Brinda911 

another aspect of your question: Subscriptions cannot be created "in S/4HANA Cloud" only.
You have to create and maintain the in SAP Subscription Billing. The task of SAP Subscription Billing is to manage the subscription live-cycle and to create the input for invoicing, like e.g. the monthly recurring charges or the usage charges. 

Only if your frontend does the subscription management and (pre-)billing, you could skip the subscriptions and integrate the rated items from your frontend directly into S/4. 

The solution order is the tool to go in case you either have the need to sell different types of products together in one document (like sales, service and subscriptions) or if you want to make use of enhanced orchestration and order management capabilities. 

Otherwise, you might consider creating the subscriptions directly from Salesforce in SAP Subscription Billing using the APIs. 

In both cases you need to make sure, that basic master data like products and customers are synchronised between S/4HANA Cloud and Susbcription Billing according to the provided standard integration.

Best regards
Stefan

[Wei]

Hi @Brinda911,

Thanks for your question. To create subscriptions from S/4, you may try creating a solution order (with subscription billing items) that has been integrated with SAP Subscription Billing plus a Sales Billing capability to Finance.

For more information, please see Integration of Solution Order Management with SAP Subscription Billing.

Please let us know if you have any further questions.

Best regards,

Wei

[Brinda911]

Thanks, Wei, for your quick response! But again, in the link you mentioned it's asking to enable subscription management which involves those enterprise eventing integration, communication scenarios, replication customer, products, rate elements and subscriptions and stuff which we are facing lots of errors with. My question is more likely trying to get rid of Subscription Billing instead is it possible to directly create subscriptions using API calls in S/4?

Please advise @Wei 

Thanks!