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SAP Logon crashing on Windows 11 / Installer Ends with Error Codes 0x80004005

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We install SAP Logon with a predefined package exe. This has worked with our Windows 10 Devices without issue and even Upgrading from 760 did not give us any problems. But since moving more Devices to Windows 11 we come across the issue of SAP Installations failing and the Application to start up with a broken / wrong interface and when clicking anything resulting in a crash of the Application.

Un-/Reinstalling the Application doesn't solve the issue as the installation fails with multiple Error Codes 0x80004005 and we are being left with multiple Users without access to their SAP.

Help is really appreciated, as I searched for multiple hours without an answer.

anne-petteroe
Community Manager
Community Manager
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Hello Tim,

Thank you for visiting SAP Community to get answers to your questions. Since you're asking a question here for the first time, I recommend that you familiarize yourself with https://community.sap.com/resources/questions-and-answers, as it provides tips for preparing questions that draw responses from our members.

Feel free to take our Q&A tutorial at https://developers.sap.com/tutorials/community-qa.html as well, as that will also help you when preparing questions for the community.

Should you wish, you can revise your question by selecting Actions, then Edit.

Kind regards,

Anne

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