on 2021 Apr 05 7:25 AM
Greetings,
we would like to establish usage based preventive maintenance for PRTs. I am having some trouble understanding why SAP triggers maintenance orders with no measurement documents.
The example is as follows:
I have a single cycle maintenance plan that should generate a maintenance order every 1 PC

This maintenance call should be created on the same day as it is planned and the system should calculate dates for one year in advance

There are two measurement documents created for this counter. One for initializing the counter and one for the first reading

The total counter reading is 1 which in our business scenario means that no pieces have been produced with this PRT and no maintenance is necessary but while scheduling my maintenance plan in IP10 an order gets generated for every day.

I do understand that an order gets generated every day because my cycle is 1 PC and annual estimate is 365 PC but in reality it means that maintenance orders for a usage based preventive maintenance are being created without any actual usage - measurement documents.

The business scenario is a s follows:
My question is as follows:
Is it possible to generate maintenance calls for a usage based preventive maintenance scenario solely based on counter readings.
Thank you for your help.
Best regards,
Matjaž.
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Dear Peter,
I guess the user exit is intended for the exact case that we would like to solve. I have red the documentation for it and at one point it says:
The system can schedule maintenance plans automatically. Scheduling is started each time a measurement document is saved. It makes sense to use this customer exit if you have a large number of maintenance plans, but only a few measurement and counter readings.
If I understand this correctly this user exit would schedule a maintenance plan once a measurement document is created but it doesn't solve the initial problem since a maintenance order would be created without taking the cycle into account - an order would be created without the counter reaching the threshold value.
Best regards,
Matjaž.
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