on 2021 Jun 23 10:35 AM
Hi Guru's
At a customer we would like to implement a service proces in CS where we want to use OLC for having lines in a service order with each a different account assignment. For example, one line could be assigned to a contract, another line could be assigned to COPA and another line could be assigned to a G/L for warranty.
The problem we encounter is in the results analysis and WIP calculation.
I don't know if OLC is used to be able to be used in SAP CS, because it's in the PM package.
Any recommendations / proposed solutions for this very specific business case? Maybe some documentation on how to use this?
Thanks in advance
Request clarification before answering.
Kenny,
I would imagine that OLC can be activated for service orders although I've never tried it...
However, I'm unsure how the Results Analysis would work as the RA key is set at order header level (on the Control tab). You would need to test this with your FICO colleagues.
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Hi Peter,
Thank you for your answer.
That's true and also our problem. We already did a bunch of testing, but we can't seem to figure out how the intended way of working of SAP should be.
My assumption is that the OLC functionality could work for this business case, but we're stuck here at RA. Maybe there's some other functionality that allows the business not to create multiple orders for each service order line.. ?
Kenny
Sorry Kenny, but I cant help here..
I suggest you discuss this with your FICO Team. Maybe something could be done via the G/L or Cost Element account numbers rather than relying on the settlement rules (via OLC)..
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