SAP Cloud studio - Unattended Bot - Execution after SAP logon System - login success

[yadav_amit]

I am in the process of migrating all my unattended bots that were previously developed using Desktop Studio to Cloud studio. As of now I am done with a couple of bots and have checked their execution on my local machine in unattended mode, Everything works as expected.
However, when I schedule the same on the server machine that we have, which already has had unattended automations running since past few years. My newly built automations from the cloud studio get stuck after logging in to the SAP Systems via SAP Logon.
Local Desktop Agent Version : 2.0.36.41
Server Desktop Agent Version: 2.0.31.60

Project properties -> Configured Desktop Agent Version -> 2.0.31

@peterengel @Chaitanya_Priya @SAPSupport 

please help

[Sankara1]

Hello Yadav,

Thank you for reaching out to us. Are you still experiencing the issue? If so, could you please update the Desktop Agent and let us know if the problem persists?

[yadav_amit]

Yes, the issue still exists although I have updated the server's desktop agent version to 2.0.36.41

[wuttichai_s]

Are you getting stuck during the selection of SAP Systems? And are you using Chrome? If so, try switching to Edge, close all Chrome windows, and test it again. I encountered this issue in design mode.

[yadav_amit]

Hello, thank you for your response.

[yadav_amit]

Hello, thank you for your response. No, I am not stuck on the selection of SAP Systems. I have made use of execute command activity through which I am able to login to the specific system. The automation get stuck on the SAP Easy access screen.

[wuttichai_s]

1. Check SAP GUI Settings : Ensure that both Enable scripting in Client SAP GUI and Enable Server Side Scripting options are enabled in the SAP GUI settings. 2. Verify Page Criteria : Check the SAP Easy Access screen to see if there are any criteria or specific conditions that might be affecting the automation process.

[yadav_amit]

Hello Again, as I have mentioned in my post, Everything that you have pointed out has already been taken care of. The automation works fine when I run it on my own machine. The server has been in use for a lot of time now and its only used for unattended automations so everything that you mentioned has been setup accordingly.

[wuttichai_s]

Check for Updates: Consider updating the Desktop Agent on the server to the latest version (2.0.36.41) to match the version used on the local machine.

[yadav_amit]

I will try updating the agent version to the one I have on my local machine, thanks for your suggestion