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SAP Business One Client Installation Problem

Former Member
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hello experts,

while installing SAP B1 8.82 client i am getting an error license server is unavailable though i have restarted all the necessary services and license manager on server........please help....

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
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Hi Rakesh,

first EXIT your service manager from system tray "by right click on icon". Re Run service manager as "Run as Administrator" by right clicking service manager icon from start menu. go to service manager and stop license manager if already running, click on settings enter your license server and port number click on SET than on CONNECT, click OK and Re start the service by clicking on Play button.

Now run your client setup as "Run As Administrator"

Hope its work

Regards

Ali

former_member186095
Active Contributor
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Hi Rakesh,

Your problem is probably affected by issues or symptom in this following sap note. You can check the solution part of the note below:

  1142479  - Connection with license server failed /TAO NT Naming Service    
Version   4   Validity: 12.07.2010 - active
Language   English 
    

Content:      Summary    |    Header Data    |    Validity 

 

Symptom

  Possible Symptoms in SAP Business One area:
  • SAP Business One doesn't start and License Server Selection screen comes up
  • SAP Business One generates this error message when logging on: "Connection with license server failed"
  • On License Server Selection this error occurs: "Connection to license server failed; if license server address is invalid, correct it; if TAO NT Naming Service stopped, activate it and restart License Manager"
  • On startup, the TAO NT Naming Service returns this warning: "The TAO NT Naming Service on local Computer started and then stopped...";
    TAO NT Naming Service is not running. To access this service,  right-click the My Computer icon and choose Manage -> Services
  • Connecting to License Server brings warning: "Failed to connect to License Server"
  • On startup, the SAP Business One License Manager returns this warning: "The SAP Business One License Manager on local Computer started and then stopped..."
  • RSP: Logging on to Remote Support Platform (RSP) brings this Error:  "Agent service unavailable", RSP Agent Console cannot be accessed.  Nevertheless SAP Business One RSP Agent Service is running and restarts successfully

 

Cause

License Manager: Dependencies of SAP Business One License Manager to the  TAO NT Naming Service, in some cases Firewall settings might prevent running the TAO NT Naming Service.

RSP: Firewall might block TCP/IP and relevant port range when RSP agent is not included in the firewall policy list.


 

Solution

    1. Check disabling the Firewall settings of relevant Virus scanner  software / Host Intruder prevention software (e.g. McAfee)
    2. Restart the TAO NT Naming Service & SAP Business One License Manager  / Restart the SAP Business One RSP Agent Service


If the firewall is identified as the root cause, please review the firewall policy and settings.


 

Other terms

lic, ACE, Corba


   
       

Header Data

  
Released On 17.08.2010 09:30:36   
Release Status Released for Customer   
Component SBO-BC System  
Other Components
SBO-BC-LIC License Mechanism

SBO-RSP remote support platform for SAP Business One

  
Priority   Recommendations/additional info   
Category   Help for error analysis   
  
      

Validity

  This document is not restricted to a product or product version     

JM

former_member184718
Active Contributor
0 Kudos

Hi Rakesh,

In B1 client, have you configured license server and port number in,

Administration - License Administration

Check under components and user allocation details.

Thanks.

Hari

Former Member
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Hi Rakesh......

Please check these threads to get your problem solved....

http://scn.sap.com/thread/2055472

http://scn.sap.com/thread/2087758

http://scn.sap.com/thread/2144979

One of the above thread may be useful for you.....

Regards,

Rahul