Sales Order overall status

[SAPSupport]

Hello,

I have some questions about the logic to determine the sales order status: what is the parameter for a order to be in status 'Open' or 'In Process'? I have some orders that are 'In Process' but from my point of view should be in 'Open' status.

Best regards.

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[SAPSupport · Accepted solution]

Hello,

For status 'Open': the sales order is still in its initial state with no further actions taken. 

For status 'In Process': the sales order has progressed beyond the initial stage, and some action or processing has already occurred.
I.e.: it has entered some stage of processing, such as credit check, delivery creation, picking, or billing, but it is not yet fully completed.

Kind regards.