sales order fullfillment

[linlin_lin]

Hello everyone,

I have received a customer question regarding sales order fulfillment.

They want to know if it's possible to define the issue according to their own requirements, instead of using the predefined options that have already been included within the sales process. The predefined issues are shown in the attachment in the yellow area.

Thank you.

Lin

[JulianoRomanato]

Hello linlin_lin.

How are you? I have excluded the Tag "SAP S/4HANA Cloud" and included the Tag "SAP S/4HANA Cloud for Sales" for this question, as Sales Orders are related to Sales Line of Business.

Regards.

Juliano Romanato.

[Clover]

Hi Linlin

Currently, you can not define your own issue in SOFM, the issue type and conditon now are predefined and cannot be changed by customer. But your feedback are very important for us, actually the "custom issue" topic is in our roadmap, would you like to share more detail about your customer requirements to us, so that we can take them into consideration during the design phase

Thanks a lot

Clover

[Lakshmipathi]

From the screen shot, some Blocks are standard and some are seems to be a customized one. Not clear what exactly your requirement is. Do you want to have new Blocks for Sale Order, Delivery and Billing ? To answer your question, yes, it is quite possible to create new Blocks but you have to ensure that there is a need to create a new one.

If does not answer your query, probably, you may have to rephrase your discussion clearly explaining which block you want to create and why the standard one does not suit the Business requirement

[linlin_lin]

Hi, Lakshmipathi

Thank you for your answer.

Can I ask some questions according to your answers?

1. Some Blocks are standard, and some seems to be a customized one.

> Could you kindly provide information about where I can identify which are standard and which are customized? I thought those are all standard.

2. Do you want to have new Blocks for Sale Order, Delivery and Billing?

> Currently I think the customer is asking about all of it.

3. yes, it is quite possible to create new Blocks, but you have to ensure that there is a need to create a new one.

> Do you have more information about how to do it and how much resource will be needed to achieve this?

Thank you so much.

Lin