S4HANA Public Cloud_Order confirmation form_change output is not triggering automatically

[Rajender123]

In S4HANA Public Cloud, Sales order confirmation EDI output is not triggering automatically whenever changes done to the sales order (Ex. Quantity, Dates, or other fields). 

In Output Parameter Determination app I have maintained the settings as below:- 

Output Type: ORDER CONFIRMATION CHANGE

Channel: EDI

Recipient: Sold To Number 

Could you please help me to understand what could be the issue or missing any configuration.

[OwenLiu]

Please remove tag SAP S/4HANA Cloud Public Edition.

[zhaoyo · Accepted solution]

Hello, There are more steps in output parameter determination to control output items. Please check detail in the blog https://community.sap.com/t5/enterprise-resource-planning-blogs-by-sap/control-sales-order-output-me... Best regards, Yong

[zhaoyo · Accepted solution]

Besides, Please go to SSCUI 101214 to enable change document output type for sales document.

[Rajender123 · Accepted solution]

Hi Zhaoyo, Thanks for your prompt response. I have checked the above blog and compared OPD settings in my system. All the settings are enabled already. The problem here is, EDI output is triggering for the 1st time. But the business requirement is, if we do any changes to the sales order auto trigger the EDI output 2nd time with the CHANGE. ORDER_CONFIRMATION_CHANGE output which is not working at present.

[zhaoyo · Accepted solution]

Hello,

I would assume the order confirmation change message is not enabled. Please go to the SSCUI 101214 to enable change document output type for sales document.

Best regards,

Yong