S4HANA 2022 REL. SERVICE - BATCH MANAGEMENT

[Irene_Faustinel]

Hello,

I searched a lot before writing. It seems to me that as a standard in service processes (service contract > service order > service confirmation) there aren't specific trigger for batch determination, not even the possibility for the technician to insert in the service confirmation the batch number for parts used during service execution. Batch determination takes palce in the logistic integration to the service order. If it is so, do we have a user exit to influence this behaviour, the possibility to determine the batch in the service confirmation ?

Thanks a lot

Irene Faustinelli

[KYamada]

Have you got solution ?

If yes,Please share to us.

[Suryaprakash13]

Dear @Irene_Faustinel,

Good day!!!
Kindly, check what is the item category that is being used for this particular item.
The batch details can be entered only the service part item category items in service confirmation document,
Ex: SCVM, SFCM, SVCS or check the respective item category it should have Object type as BUS2000142( Service material confirmation)

Hope this helps!!!!

Best Regards,
Surya.

[YuiWarber]

Dear Surya,

Thanks for your reply. My concern is towards - missing common fields in the sales items used in service transaction. To our need: we need to be able to identify in the sales item of a solution quotation transaction batch and storage location. Is this possible? And if not, please kindly advise enhancement possibility. 

Regards, 

Siriphen

[pedro_delgado_s]

Good Afternoon, any solution whit this issue?

[YuiWarber]

Hi, I am also looking for batch and storage location field in sales item in service transaction. Where can I find configuration to enable these fields, or what is the extensability option?