Renewal of SAP Business One

[dilipkumbhar]

We stopped using SAP Business One from Dec-2023. We did not pay AMC for our 33 licenses. Now in July-2024, we want to restart SAP. We are ready to pay AMC and penalty for delay. What will be the status of 33 licenses now ? Can we get all the 33 licenses ? 

[IanT]

If these licenses are perpetual, you should still have access to the 33 licenses on the version you were when you stopped paying your AMC.

Your partner should be able to assist you with a quote from SAP to get up to date with your AMC. Depending on when you stopped paying the AMC you will have to pay backdated up to the present date to be able to upgrade to the latest version.

Else contact SAP directly if your partner is unable to assist

[ANKIT_CHAUHAN]

Hi dilipkumbhar,

Contact the Channel Sales Manager for the same. You can find the contact here:

SAP Business One Country Localizations & Contacts 

Kind regards,

ANKIT CHAUHAN

SAP Business One Support

[jitin_chawla]

Hi,

Please check this query with the RSM of the country where you are from. He/she would be the right person to guide you.

Kr,

Jitin

[dilipkumbhar]

The channel partner told be there are 5 licenses. I could get correct explanation from him. So I have posted this query.