Rebilling of ordered items via customer project

[maik1860]

Hi Guys

I need your help! Can someone explain how it is possible to recharge services or materials to a customer based on a supplier invoice that was assigned to a customer project?

I have assigned the purchase order—and thus the supplier invoice—to the relevant WBS element, and I can also see the costs reflected in the project reporting. However, I am unable to recharge these costs to the customer.

Thank you in advance!

Maik

[Shubham1]

When you say "recharge to customer", what exactly are your requirements?

[Chuma]

Hello @maik1860 ,

Thank you for the update — I’m glad to hear that my previous input was helpful. Regarding the issue where the amount is not recognised as revenue and therefore cannot be invoiced, I’ve reviewed the screenshot you provided. This error typically occurs when the cost element or account assignment isn’t correctly configured for revenue recognition within the billing process. Here are a few things you might consider check:

• Account Assignment – Ensure the supplier invoice is posted with a revenue-relevant account assignment.
• Cost Element Settings – Verify that the cost element is marked as relevant for billing and mapped correctly in the revenue recognition settings.
• Project Billing Profile – Confirm that the billing profile assigned to the project includes the appropriate settings for recognizing revenue from supplier invoices.
• Error Message Details – If possible, please share the exact text of the error message to help further narrow down the issue.

Let me know once you've reviewed these areas, or feel free to share more details if the problem persists. I’ll be happy to assist further.

Best regards,
Chuma

[maik1860]

Hi Chuma, Thanks again! I have now managed to recharge the purchased service. However, only at a fixed predefined price. I created a service price (PSP0) for product E004, which allows me to charge the customer this fixed price from the customer project. But do you mybe to know if there is a way to define the price to be charged to the customer individually during the invoicing process?