on ‎2025 Jan 28 4:49 PM
Hello experts.
My client has around 80 rate categories.
In some scenarios, installation changes from an only active energy to active, demand and reactive measure. In this case, meter must be replaced to one that supports 3 registers.
Is there a best practice process for a rate category change when meter device needs to be replaced? Is there a way to avoid issues with changes at the beggining of billing period?
Request clarification before answering.
Hi,
Installation should be changed with the correct Rate Category.
Remove the old device & perform full device install / Full replacement of the device with the right Installation.
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