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"ERROR" status on workflow triggering

mas98
Discoverer
0 Kudos
162

Hi everyone,

I am actually working on setting up the PO workflow. I thought I did all the standard settings required but if I test, the workflow don't trigger as well as I hoped.

Indeed, when I check the workflow on SWIA, the status shown is "Error". The actors aren't notified in the Busineess Workplace; unless I edit the rule on SWDD selecting the option "user" as the recipient of the task. But I want to use the "position" for the agent who receive the notification to validate the PO.

I want to know if I skipped a step during the settings, if there is someone who got the same problem and how he managed to solve it.

Thank's

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