Problem of copying text from service order to billing document item level texts

[nassima]

We encountered an issue when displaying the invoice form from a service order. The problem is as follows: after making a text note at the item and header level of the service order, this note (message) cannot be transferred to the invoice. Since it doesn’t carry over, we are unable to display it on the invoice form. Has anyone faced a similar issue, and what would you suggest as a solution? Thank you.

[Julius_Englert]

Hi Nassima,

at item level we provide the text type / note "Sales Text" to further specify the product details. This text type is copied to the billing document item. Other text types such as Billing Instructions are not yet supported for Service Orders.

Best regards,
Julius

[Rajprit16]

We helped you to accept the answer, since there were no updates. ​You can unaccept it anytime if the answer provided was not helpful enough and you have further questions.

[DequanXu · Accepted solution]

Hi Nassima,

Please see Julius reply to your question. 

Here is a comprehensive resource collection for Service 

SAP S/4HANA Cloud Public Edition and Service 

Warm regards,

Dequan Xu

[Javier2]

Hello, I had the same problem and I confirm that "Sales text" at item level on sales order is well transferred to billing documents. I will wait next update to see the transfer for headers. 

Thanks