PO output management - Email status

[gebguy00]

Hi,

In NACE I"m setting up a condition record for the purchase order.

In the Communication tab there's the Send Status section :

1) what's the difference between 'Requested status' and 'status by mail' ?

2) we want to receive both a read and delivery receipt, I tried using status 'Always' but we only receive a delivery receipt.

Thanks for your input

Guy

[Dennis_Suck85]

Hello Guy ,

1) Requested Status: Means that the system has requested an expense, but it has not yet been processed or sent. It is set to "in progress".

Status by mail: Means that the expense has been successfully sent via email. This is the completion status for e-mail expenses.

In the SOST transaction, you can then check in detail whether and how the mail was actually sent.

2) Possible reasons:

Only one output type has been maintained. Two different issue types must be maintained in the NACE, e.g. one for the delivery bill (LD00 or ELDL) and one for the read copy/order copy (e.g. New).

Also make sure that both are active.

Control via time:

"Always" does mean that a new output document is generated for every Alteration or every action - but only for the output type that is actively set.

If, for example, NEW is set to "Always", but LD00 is not active or incorrectly configured, you will only receive the delivery bill.

However, if you are working in the Public Cloud/ Fiori, there is the Output Management app for this. 

Best regards

Dennis