Partial Service Order Confirmation

[JoeGalloway]

Hello All,

At a client they have a need to invoice a service order before all confirmations are completed (multiple invoices throughout the lifecycle of a service order).  In the starter system it is not allowing our team to do this, it only allows us to release for billing once a 'final confirmation' is completed.  Can anyone help point me in the right direction?

#servicemanagement

Thanks, JG

[Enda]

Adding tag SAP S/4HANA Cloud for Service

[Rajprit]

We helped you to accept the answer, since there were no updates after 7 days. ​ You can unaccept it anytime if the answer provided was not helpful enough and you have further questions.

[varunvenkat · Accepted solution]

Hi Joe,

if the requirement is to invoice the customer after individual service confirmations, you can use the item category "Partial Billing" in the service confirmation. With service confirmations using this item category, you can complete a single service order item and invoice this while other service order items are still open.

Best regards
Varun

[42AB · Accepted solution]

Hello Varun, I am unable to edit the item category at the service confirmation item so I have no option to choose Partial Billing . Can you please guide.

[Kangkana]

Please check the following options if you are able to do in the starter system.

Create multiple confirmation before maintaining a final confirmations.

Once you maintain the last confirmation as the final, you can create billing document request for all the previous confirmations.

This allows you to create multiple invoices for each billing document request