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Over-Delivery Qty Tolerance with the customer credit management

abualya911
Discoverer
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284

Hi all, Hope you are all doing well

There is a case when the credit limit for the customer is 100K $ and he already consumed 90K $ of the credit limit, then the customer requested a sales order with 10K $ with the remaining credit limit and he can release his order successfully, but in the outbound delivery level, the material was having a tolerance 5% more, which means the order value increased with 500 $ more than the customer credit limit.

What I need is to know if there are any functionality in the standard or customized way can make the system to allow to exceed the customer credit limit with the over-delivery tolerance amount only?

I appreciated your usual support, suggestions, consultations 

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jignesh_mehta3
Active Contributor
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Hello, 

In T-Code OVA8 there is a option for Deviation in % (under Released Documents are still unchecked). 

May you can set a percentage here (as per Business requirements) and check. 

Thanks, 

abualya911
Discoverer
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Thank you jignesh, but in this way it will impact after releasing the OBD, and what i am looking for is without releasing the OBD if the OBD amount + Tolerance is Customer credit limit + Tolerance amount then accept to exceed the credit limit automatically with the tolerance amount only , Got me brother ? I don/t want the finance to interact at all in this cases
jignesh_mehta3
Active Contributor
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Hello,

Have to tried the "Overdeliv. Tolerance" setting in the Customer Master - Shipping Tab? 

abualya911
Discoverer
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No brother jignesh, i did not tried the Overdeliv. Tolerance, Can you please elaborate here more ?
abualya911
Discoverer
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I Just tried that and will not work with us, My case is limited to the customer credit limit is must, the tolerance is not fixed percentage or fixed amount, it is only the extra value added by the tolerance quantity in the delivery level, so if the Credit limit + Tolerance value is equal to sales value , Then accept to exceed the credit limit for the customer , Got my point jignesh ?