Outlook Integration add on not started correctly

[former_member715794]

Hi,

After registered Add-on for Outlook Integration and at the time of starting add-on ,below message come appeared.

Set-Up function of add-on failed(c:\Program Files\SAP\SAP Business One\AddOns\SAP\Outlook_Integration\BO_Outlook.exe)

[hiranmoy_8924]

Does anyone has got solution for this

[Former Member]

Hi,

Welcome you post on the forum.

What is your B1 version and PL?

Thanks,

Gordon

[former_member715794]

HI,

SAP B1 version is 8.8 and PL version is 21

[Former Member]

Is this add-on come with the same version of B1?

[former_member715794]

Yes