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Ordered Quantity in Item Master showing incorrect balance.

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Hi everyone,

I am using SAP 9.1 PL 5. I have a question regarding this item, in the item master data, it shows that I have ordered quantity of 96. I have checked and all the purchase orders are closed. Even when clicking on the inventory status, the this error appears: "You cannot continue; item is not connected to any open sales order, purchase order, or production order".

What else could cause this error in balance? Could it be a bug?

Please see the pictures below for more information.

Many thanks!

Stephanie

Accepted Solutions (1)

Accepted Solutions (1)

kothandaraman_nagarajan
Active Contributor

Hi,

It may be bug. You can use Restore item balance from Help-->Support Desk--->Restore.

But, this should be done with SAP support.

Thanks.

barclay
Explorer
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:thumbs_up: thanks!

Answers (2)

Answers (2)

jan_cech
Active Participant
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Dear stephaniet,

We have discovered several scenarios that may end up with this result. Most of them turned out to be connected with add/on processing.

Some issues were identified in DI/API. Some were B1 application issues.

In general we ask our partner to monitor the scenario and use latest patch while doing so. Should this occur again and again on the latest patch, we will engage and provide you will all means of our support in order to identify the root cause.

As for the data fix, please create an incident with SBO-MM-MDD component.

Restoring item balances may only be used under the conditions described here

Regards

Jan

former_member205766
Active Contributor
0 Kudos

Hi Stephanie

Ordered Quantity in Item Master displays in following condition

The quantity of an item already purchased or produced, but not yet received. The following document types contribute to the quantity displayed in this field:

  • Purchase orders
  • Production orders (the quantity planned to receive from production)
  • A/P reserve invoices
  • A/P correction invoices

Note Note

A/P correction invoices are relevant only for the following localizations: Czech Republic, Hungary, Poland, and Slovakia.

With Regards

Balaji Sampath

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Hi Balaji,

Thank you for your reply. But I have checked and there are no outstanding purchase orders, production orders, A/P reserve invoices or A/P correction invoices.

Not sure where the quantity is coming from. Could it be a SAP bug?

Regards,

Stephanie