one time customer in create service order app (S/4HANA service)

[former_member925241]

Hi,

We are currently facing difficulties with a scenario of cash sales to one-time customer with the module Services. (we are on an S/4 hana 2021)

In this case, when registering entering the service order, the user have to maintain several time the same address data (sold to, bill to, payer, ship to) , or have to create a BP just for one sale. Do you know if there is a way to facilitate this in the service order creation app, as when using one-time customer in SD order?

I tried to use one-time customer, and also consumers, without success.

I think I could solve my problem with a manually triggered PPF action, but I’d prefer using a standard solution if it exists.

Thanks a lot,

BR

[nassima]

Hello, I encountered the same issue on a project. Did you find a solution to this problem?