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OBserverGeneric::GetNewLibraryFromServer: LoadLibrary for observer failed

beka
Participant

Hi,

SBO connection was working fine but suddenly this error occurred, deleting SM_OBS_DLL from Temp folder solves this problem but then it happens again. I want to know what is main reason for this to happen? how to prevent?

SBO version 10.0 PL4 SQL.

Best Regards

- OBserverGeneric::GetNewLibraryFromServer: LoadLibrary for observer failed\nSystem error 2,\nObserver file name: C:\\Windows\\Temp\\SM_OBS_DLL\\1000141\\OBServerDLL_1000141.dll\n"

Accepted Solutions (1)

Accepted Solutions (1)

ANKIT_CHAUHAN
Product and Topic Expert
Product and Topic Expert
0 Kudos

Dear latsabidzeb,

Please perform the below steps and test if the issue still occurs:

  1. Login as an administrator.
  2. Check that your user profile on the workstation has a temp folder defined and there is sufficient disk space.
  3. Locate the Temp folder by going to Start -> Run and type %temp%.
  4. Locate the SM_OBS_DLL folder and delete or rename it.
  5. Locate the Temp folder by going to C:\WINDOWS\Temp.
  6. Locate the SM_OBS_DLL folder and delete or rename it.
  7. Uninstall the DI API from Add/Remove Programs.
  8. Install the DI API from your latest patch with full admin rights (Run as administrator).

Kind regards,

ANKIT CHAUHAN

SAP Business One Support

beka
Participant
0 Kudos

Thanks Ankit!

Regards

Answers (0)