Not able to clear Account payables/receivables across multiple customers.

[SAPSupport]

You want to clear Accounts receivable across multiple customers. You have tried to do this in receivables customer account monitor. However, it seems only support the clearing within the same customer.

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[SAPSupport · Accepted solution]

It can be only possible within the Remittance advice. This advice is where you can clear multiple items from multiple customer using one remittance advice.

Ideally it cannot be achieved through payables/receivables account monitor.