Accepted Solutions (1)
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Symptom
When you add an Incoming Payment for an open A/R Invoice which is partially copied to an A/R Credit Memo, you find that the following system message is displayed:
"Realized conversion differences account is not defined [Message 3821-37]".
Reproducing the issue
Prerequisite:
Work in a company with enabled Deferred Tax (Mexico for example).
Scenario:
1. Create the following Tax Groups:
- Tax Group C0 with a Rate of 0.00 and the Deferred Tax Account setting.
- Tax Group I1 with a Rate of 8.00 and the Deferred Tax Account setting.
- Tax Group C16 with a Rate of 16.00 and the Deferred Tax Account setting.
2. From the SAP Business One Main Menu choose Business Partners -> Business Partner Master Data and add Customer C01. Open the Accounting tab -> Tax sub-tab and select the Deferred Tax checkbox.
3. From the SAP Business One Main Menu choose Sales A/R -> A/R Invoice and add the following Invoice (make sure that your Inventory is able to include the following items):
4. Copy Lines 1-8 from the A/R Invoice to an A/R Credit Memo:
5. From the SAP Business One Main Menu choose Banking -> Incoming Payment -> Incoming Payment and set the Code to c01. Select the A/R Invoice and set the Total Payment to 641.17. Choose Payment Means and choose the Add button.
Actual Behavior:
The following error message is displayed: "Realized conversion differences account is not defined [Message 3821-37]".
Expected Behavior:
The payment is added successfully.
Cause
Application Error.
Solution
SAP intends to provide a patch or patches in order to solve the problem described.
The section Reference to Related Notes below will list the specific patches once they become available.
The corresponding Info file of the patches in SAP Service Marketplace will also show the SAP Note number.
Be aware that these references can only be set at patch release date.
SAP will deliver patches only for selected releases at its own discretion, based on the business impact
and the complexity of the implementation.
Other terms
TAX1, VatPaid, VatPaidSC, OINV, partial, rounding
Header Data
| Released On | 19.03.2015 17:27:09 |
| Release Status | Released for Customer |
| Component | SBO-BK-IN-PMT Incoming Payments |
| Priority | Correction with high priority |
| Category | Program error |
Validity
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References
This document is referenced by:
SAP Business One Notes (2)
Answers (3)
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