No payment medium created due to invalid bank or branch name in bank master record , country/region

[Kaito2]

Dear community,

I got the following error, tried a solution on the SAP note, but am still facing the same error.

①Error(Invalid bank or branch name in bank master record , country/region)

②Solution on SAP note 3478710 - No Payment Media file generated for Payment Medium Format JP_ZENGINKYO - SAP S/4HANA Cloud...

③What I maintained according to the solution

→still facing the same error

As the SAP note says, I maintained the branch data via the App Manage Banks - Master Data. What can I do further to solve this error?

I appreciate any information related to this error!!!

Thanks & Regards,

*The setting was missing below

[Jeremy_Deo · Accepted solution]

Hello dear user,

And thank you for asking your question in the SAP Community blog.

If you followed SAP Note 3478710 and maintained the branch data using the "Manage Banks - Master Data" app, but you're still seeing the error, here are a few things to double-check:

Key things to review:

1. Complete Branch Info

• In “Manage Banks,” make sure the branch number, BIC/SWIFT, and any country-specific fields (like Fedwire ID in the US) are fully filled in.

2. Business Partner Bank Details

• Go to “Maintain Business Partner,” check the bank data under “Payment Transactions.”
• The bank key should match the one you maintained, with correct country and account number.

3. Bank Account Assignment

• In “Manage Bank Accounts,” ensure the correct bank branch is assigned to your house bank account, and linked to the right company code.

4. Context of the Error

• Is it happening during a payment run, file generation, or something else? That can hint at missing fields like IBAN or incorrect payment method config.

5. Check for Note Updates

• Make sure you’re looking at the latest version of Note 3478710. SAP may have added new steps or corrections.

I hope this will help find a solution to your problem.

Best regards,

Jeremy

[Kaito2 · Accepted solution]

Thank you for suggesting me a lot! The cause was related to No.2. Account number was not required for the payment method, that was why this error occured(I attached the capture of CBC101972). Thank you very much!