No customer master record exists for sold-to party VP199 in Return Order

[binoida]

Hi Experts,

I have configured Sale order to Billing cycle and successfully done billing and tested in SAP ECC 6.0.

But I am unable to copy Return order with reference to sale invoice.

It gives error

No customer master record exists for sold-to party

Message no. VP199

Since I have already created sale order and done till billing, customer master do exists and system didn't give any errors during sales cycle creation.

I have checked almost all configurations and couldn't find solution. Also I have referred all SAP threads available in google and couldn't find relevant thread for this issue in Sale Return order.

Kindly guide me to resolve this issue.

[binoida]

Hi,

Thanks for your support.

I have resolved this issue. It was copy control settings issue.

Regards,

Binoy.

[shweta216]

Hi,

I am also getting same issue. Can you please tell me how did you resolved.This eill be very helpful

Thanks

[former_member390354]

Hi Binoy,

Could you please provide the Copy Control Details for this. I am also facing the similar issue.

Regards,

Ram

[KRK234]

Hello Binoida - would you mind to share how you were able to resolve this issue? coz i configured a copy control for DR document type to CR Document type and i am getting the same error and not able to fix the issue. Appreciate it if you can give your inputs on the error resolution.