No customer master record exists for sold-to party VP199 in Return Order

[binoida]

Hi Experts,

I have configured Sale order to Billing cycle and successfully done billing and tested in SAP ECC 6.0.

But I am unable to copy Return order with reference to sale invoice.

It gives error

No customer master record exists for sold-to party

Message no. VP199

Since I have already created sale order and done till billing, customer master do exists and system didn't give any errors during sales cycle creation.

I have checked almost all configurations and couldn't find solution. Also I have referred all SAP threads available in google and couldn't find relevant thread for this issue in Sale Return order.

Kindly guide me to resolve this issue.

[binoida · Accepted solution]

Hi Bilgin,

Yes , these customer codes do exist in KNVP table.

As you suggested , I have entered Partner functions screen in VD02 and saved the master data without making any changes.

But still error remains the same.

Please suggest alternate way to resolve this error.

Regards,

Binoy.

[binoida]

Hi,

Thanks for your support.

I have resolved this issue. It was copy control settings issue.

Regards,

Binoy.

[shweta216]

Hi,

I am also getting same issue. Can you please tell me how did you resolved.This eill be very helpful

Thanks

[former_member390354]

Hi Binoy,

Could you please provide the Copy Control Details for this. I am also facing the similar issue.

Regards,

Ram

[KRK234]

Hello Binoida - would you mind to share how you were able to resolve this issue? coz i configured a copy control for DR document type to CR Document type and i am getting the same error and not able to fix the issue. Appreciate it if you can give your inputs on the error resolution.

[sez41]

Check table KNVP to see whether any records exist for this customer for this particular sales area. This error is being raised in cases where the user who creates the master data has not entered in Partner functions screen. If you enter Partner functions screen in VD02 and save the master data without making any changes, this error would be resolved.

[binoida]

Hi Maximiliano ,

Thanks for revert

No. I couldn't resolve this issue still...

Customer Account Group was assigned to partner function already in VOPAN and thus it was allowed me to create sale order cycle.System only not allowing to create sales return order.

Could you please suggest some alternate solution ?

Regards,

Binoy.

[maximiliano_isoba]

Sorry, saw this late.

Have you resolve the issue? What was it?

I would guess it would be related to the account group of the customer and the assignation of it to a partner function in VOPAN.

Regards,

Maximiliano Isoba.

[binoida]

Hi Maximiliano,

Yes, I was configured Partner determination in VOPAN.

Kindly suggest further to resolve this issue.

Regards,

Binoy.

[maximiliano_isoba]

Have you checked partner determination in VOPAN transaction for the document type?

[AjaySAP]

Hi, 

Due to some inconsistencies Partner Function table was not updated. hence go to BP and check for the inconsistencies then the issue will get resolve. 

Regards, 

Ajaya Kumar L

ABAP Professional