Monitor/Manage applications in S4 HANA disappear intermittently

[KevinV1]

We have intermittent issues when apps intermittently disappear from the launchpad. 

No business role assignments were changed and clearing the cache sometimes works or waiting till the next day "fixes" the issue. 

[George_Yu]

Hi @KevinV1 ,

If I understand you correctly, a Fiori app appears and disappears randomly on the Launchpad. Is that correct?

I haven't experienced the same. What Web Browser do you use? Have you tried a different brand Web Browser, like Chrome or Internet Explorer? 

Also, can you pin point which app does that more often than others?

Regards,

Geore

George

[KevinV1]

Hi George, Yes that is correct. Mainly using edge for browser. And noticed this on these applications - Monitor Purchase Order Items, Manage Purchase Contracts, Monitor Purchase Contract Item. But can't replicate it as it happens every once in a while.

[George_Yu]

Hi @KevinV1 ,

Try to use Google Chrome, that's what I usually use. 

When this happens, do you refresh the Web Browser before it happens (this will refresh the authorizations, if somebody is making changes), or just disappears when you go to another screen and come back? Supposedly the authorization is caches after you log on, it should not change. 

Regards,

George