on ‎2024 Dec 20 10:31 AM
Hello,
May I ask if someone may help explain why for one measuring point, when I enter a value in the Counter Reading, the calculated Counter Reading difference is correct whereas for the measuring point 12204, when I enter directly in the Counter Reading, the calculated Counter Reading difference is wrong.
For example, for measuring point 12203, when I enter in the Counter Reading, the difference is correct but for 12204, the difference calculated is wrong
12203
12204
Thank you.
Request clarification before answering.
We somehow managed to resolve this. It seems the issue came from when a measurement document with zero counter reading difference was created. We reversed the measurement documents up until that document containing the zero difference. After the reversals, when a new measurement document was created, the issue was resolved.
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