Material not defined for sales org distribution ch and language

[former_member575219]

Hi Experts,

The reason I am posting this well known question is because, only one of my user is getting the error for same material,distribution ch and language.

Kindly help me with this.

Thanks

Geetha

[DominikTylczyn]

Is the user who has the problem working in the same logon language as the other users who don't have the problem?

[former_member575219]

Yes...Only one user and one particular material is showing the error.With same inputs other users do not have any issues

Thanks for the reply

[DominikTylczyn]

Again is the user with the problem logging with different language than other users?

[former_member575219]

The User is tried to create sale order by using languages ES(Error raising User logon language) and EN (Other User Login Language) both. In two cases got the same error.

[former_member575219]

in Addition to above, the error is for language ES

[abhilash_roy]

Hi Geetha, Did your issue got resolved? I am facing same issue with only one user.

[VeselinaPeykova]

You can do a few things without the need to debug.

1. Make sure that all users who made the test were logged on to the same system and that they are indeed using the same data - customer, material, sales area, order type. It may seem funny, but some users log on by mistake into QAS where not all master data is available or the master data and configuration is different from that in the productive environment. It is also possible that the user mistypes the material code - ask them to share their screen and observe what is the sales area, what is the material number that they enter and so on. Ask the user to copy/paste the numbers that you provide - just to make sure.

2. You can try where-used list in SE91 to search for the places where this error is raised.

3. In standard system, according to 2887134 - Material description determination in sales order, the logic is in FV45PF0M_MAAPV_SELECT and the priority is the following:

3.1. Sold-to party communication language

3.2. Sales organization language

3.3. Logon language

4. Look for custom code in MV45AFZZ, USEREXIT_MOVE_FIELD_TO_VBAP that may be causing side effects. As mentioned in the note, this is where one can influence the standard material description determination logic.

[DominikTylczyn]

Hello geetha99

Sales text is optional so it is not the source of the error you experience. Make sure you have maintained material short description in ES.

Also to confirm if the source of the error is lack of material description in ES, let the use try to create a sales order while logging in EN.

If putting material description in ES doesn't solve the problem, you can put a break-point on the message and debug the root cause.

Best regards

Dominik Tylczynski

[former_member575219]

Thank You for the above suggession Dominik.

I could not able to do debug because it is happening only in one client system.

Thanks

Geetha

[venkateswaran_k]

Dear Geetha,

I assume you get this error while creating the sales order. Also I assume the material is extended to that Sales Org and Distribution channel.

Please check the following:

1) Language maintained in Customer Master

2) Material Master/Additional Tab

3) Language for Sales Organization

4) Check language at Plant level/Shipping point

If still getting error, see in SU53 - if any authorization issue for that user.

Regards,

Venkat

[former_member575219]

Hi Venkat,

Thanks for the suggestion. All above mentioned is maintained and we checked the SU53 access also. The problem is not with Fuctional config or with roles.

The problem occurs only in one system.

Thanks

Geetha

[DominikTylczyn]

Hello geetha99

You need to maintain the material description in ES language.

BR

Dominik Tylczynski

[former_member575219]

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Hi Dominik,

Material description has been maintained in ES language at Sales Text and Additional Data Tab.

Thank You.