Manual Bank Statement not completed

[VPS80]

Hi Expert 

We have tried to post manual bank statement by "Manage Bank Statement APP", but the system not posting the same also not gives any error. Hence, Statement Status showing "Not Completed".

Kindly help to resolve the same on top priority. Because our UAT testing is hamper.

House Bank AXI52 

Statement No.  1

CB USER is       CB9980000022

Thanks,

Vinay

[LucyLu]

Hi, Could you check the console log with pressing key F12? Please exclude whether this is caused the authorization issue. I post the bank statement manually in our internal testing system, no issue exists. I would like to suggest you raise an incident to the product support team if you still cannot resolve the issue. Kind Regards, Lucy

[LucyLu]

Correct my wrong typing, please exclude whether this is caused by the authorization issue.