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Lockbox error in S/4 HANA cloud Starter system

Premkumar_Venka
Explorer
0 Kudos

Hello Peers,

Please find error we receive below when trying to upload lockbox file in Starter system. This error is preventing us from testing the BAI2 standard Lockbox file in starter system. We were able to upload lockbox successfully in a different On Premise system (for the same configuration) but not in our starter system. Please let us know if this is something we must raise only with SAP.

lockbox-bai2-upload-error1.jpglockbox-bai2-upload-error2docx.png

Looking for the experts support.

Thanks

Prem

OwenLiu
Product and Topic Expert
Product and Topic Expert
0 Kudos

We helped you to accept the answer, since there were no updates after 7 days.

You can unaccept it anytime if you have further questions.

Accepted Solutions (1)

Accepted Solutions (1)

Aswathi_Menon
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Prem,

The error "System error when accessing knowledge provider" needs to be analyzed in the system. Please create an incident in the component BC-SRV-KPR.

Thanks & Regards,

Aswathi

Answers (0)