Item Description not popping for some items in Sales Order

[Former Member]

Hello Experts,

We have upgraded ourselves to SAP B1 8.82 PL01. When posting the Sales Order, for some of the Items, the Item Description and other details which come automatically once the item code is selected are not displaying.

We have tested by creating a dummy item (this creation, I have opened an item for which details are not displayed, duplicated the item, and gave a new code). When I used this test item code, all the details are popping up.

Can anyone throw some light on where I could have gone wrong.

Thanks,

Vineela.

[Former Member · Accepted solution]

Hi Vineela.........

I think you must have to perform Data Checkup in SAP.

For doing so please do this......

Go to Administration> System Initialization> General Setting> Services> Tick on Perform data Check. Then relogin in SAP again and once process done please check this in Sales Order........

Regards,

Rahul

[Former Member · Accepted solution]

Hi Rahul,

Thanks for the solution but it did not work. When we contacted our SAP Business Partner they created a work around solution by doing a formatted search on item description. They said, it is a bug as there are two databases on the same server which are upgraded simultaneously and only one has got the issue. And told us that this issue will be logged to SAP as a bug.

Thanks,

Vineela.

[vasileiosfasolis · Accepted solution]

Hi Sir

try this

select treetype from oitm where itemcode='the item code'

if it is 'P' then the description should be disappeared?

[prince_ebi]

Hi ,

select * from OITM where "TreeType"<>'N' and "ItemCode" not in (select "Code" from OITT);

If you get the result from the above query update TreeType to "N"

UPDATE OITM SET "TreeType"=N' WHERE "ItemCode" IN (select "ItemCode" from OITM where "TreeType"<>'N' and "ItemCode" not in (select "Code" from OITT))

if the issue is still there or there is no results from the select query relogin SAP and check 

Regards,

Prince