Issue with Email Notification Link for background job in SAP S/4HANA Cloud Public Edition

[SAPSupport]

• In SAP S/4HANA Cloud Public Edition, after configuring the situation template for background job notifications, the email notification is received but the navigation link within the email does not work.
• Upon clicking the link in the email notification, the error "App could not be opened either due to an incorrect configuration or a missing role assignment" is displayed.

------------------------------------------------------------------------------------------------------------------------------------------------
Learn more about the SAP Support user and program here.

[SAPSupport · Accepted solution]

The link from email notification displays error due to the missing role for App My Situations (F4537).

Follow the steps given in the blog post to configure email notification using situation handling for background jobs.

Activate Notifications for Market Data Request background job

Link in the email notification works after assigning your user with the business role ex 'BR_TREASURY_SPECIALIST_BOE' that contains the business catalog 'SAP_CA_BC_SITN_MYSITUATION_PC' (Situation Handling - My Situations).

Refer SAP KBA 3598175 - Issue with Email Notification Link for background job