Issue with Billing Costs for External Workers in "Manage Project Billing"

[Mark_Levenson]

Dear Community,

We are currently encountering an issue in the "Manage Project Billing" app where billing costs are not being calculated for external workers. This occurs even when the external workers are:

1. Assigned to the project and planned within a work package, and

2. Purchased separately via a purchase order with an service entry sheet.

Steps Taken So Far:

1. We created a project with a work package and assigned an external worker to it.

step 2 - We created a purchase order and included the external worker in it.

step 3 - We record 2 hours of work for the external worker. These 2 hours are also visible as a time entry in the project. However, this time recording is not mapped to the external worker role "$ Time / Fee Type 10 (T010)." We don't understand why.

Note: The name begins with "$" because the system currently does not have an English translation for the original German term.

step 4 - after we created a time record for the external worker a Service Entry Sheet and a goods receipt are automatically created:

step 5 - Now if we try to create a Billing Document for the Project no Billing Costs are estimated even though the Price List for the Role "$ Time / Fee type 10" is maintained

Do you have any idea what we do wrong in our process?

Thank you 

Best Regards

Mark

[dianne_ji]

Hi Mark,
I have already checked on your test system.
The root cause is identified but the solution is still under discussion.
To make you know my analysis, I'll share in the case you created as there are some G/L account and document info which is confidencial.
I cannot release it here, please go to case for a checking.